These Terms of Service (“Terms”) govern your use of the website and services provided by Renoflow Agency (“we”, “us”, or “our”). By accessing or using our website or working with us, you agree to be bound by these Terms.

1. Services

Renoflow Agency provides marketing and lead generation services for roofing and home service businesses. Specific deliverables, fees, timelines, and guarantees (if any) are described in separate written agreements, proposals, or service orders between you and us.

2. Not a Guarantee of Results

While we use our experience, systems, and best efforts to generate leads and opportunities, we cannot guarantee specific revenue, profit, or business outcomes. Your results will depend on factors such as your sales process, pricing, follow-up, close rate, and market conditions.

3. Client Responsibilities

By working with us, you agree to:

• Provide accurate business information, service areas, and job preferences.
• Respond promptly to leads we generate or pass to you.
• Comply with all applicable laws, including consumer protection and advertising regulations.
• Maintain any necessary licenses, insurance, and qualifications for your trade.

4. Fees and Payments

Fees, payment schedules, and billing terms are defined in our proposal or service agreement with you. Unless otherwise stated:

• Fees are due in advance of each service period.
• Ad spend (for example, on Facebook or other platforms) is usually billed separately by those platforms or as agreed.
• Late or missed payments may result in suspension or termination of services.

5. Cancellations and Termination

Cancellation, refund, and termination terms are detailed in your specific service agreement. In general, we reserve the right to suspend or terminate services if:

• Invoices are unpaid past the agreed terms.
• We reasonably believe your conduct is unlawful, abusive, or harmful to our reputation.
• There is a material breach of these Terms or any signed agreement.

6. Intellectual Property

We retain ownership of all campaign structures, ad copy, creative, landing page layouts, systems, and internal processes we create, unless explicitly transferred in writing. You are granted a limited license to use deliverables for your own business during and after our engagement, as described in your agreement.

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information learned during the engagement, except where disclosure is required by law or with written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Renoflow Agency will not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits or revenue, arising from the use of our services or website.

Our total liability for any claim related to our services will be limited to the amount you paid us in the three (3) months preceding the event giving rise to the claim, unless otherwise required by law.

9. No Legal or Financial Advice

Our content, calls, and services are for marketing and business purposes only and do not constitute legal, financial, or tax advice. You should consult your own professional advisors before making decisions in those areas.

10. Website Use

You agree not to misuse our website, attempt to disrupt its operation, or use it for unlawful purposes. We may modify, suspend, or discontinue any part of the website at any time without notice.

11. Third-Party Tools and Platforms

Our services may involve integrations with third-party tools (for example, CRM systems, ad platforms, scheduling tools). We are not responsible for outages, changes, or issues caused by those third-party services.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective when posted on this page with an updated “Last updated” date.

13. Governing Law

These Terms are governed by the laws of the state or country in which Renoflow Agency is registered, without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, you can contact us at:

Renoflow Agency
Email: [email protected]
Phone: (562) 608-3121